Allen Turner Hyundai strives to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Our Mission is “To Serve Our Customers with Respect, Humility, and Excellence”, and our promise is to keep delivering the same award winning service and value that our community has come to expect from us through the years.

Benefits

• Medical Insurance

• Dental Insurance

• Vision Insurance

• 401K (With Match)

• Life Insurance

• Paid Training

• Paid Time Off

• Saturday Lunches

• Company Holidays

• Employee Events (Awards Breakfasts, Food Truck Fridays, Holiday parties, etc.)

• Discounts on Products and Services

Responsibilities

• Answer customer calls and establish follows-up with sales appointments.

• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

• Provide customers with initial product information and direct them to the appropriate dealership resources.

• Present initial financing options based on customer needs.

• Follow up with leads that are not ready to make an appointment or no-show.

• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.

• Utilize CRM tracking system daily.

Qualifications

• At least one previous role based in customer service experience (preferably automotive)

• Excellent teammate with collaborative attitude and eagerness to improve

• Prompt and courteous demeanor

• Positive and hardworking personality

• Strong computer skills

• Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.