We are looking to hire the right individual to join our outstanding customer service team in a full-time position. Customer Service Representative will be responsible for providing exceptional customer service to current customers and prospects, processing policy change requests, maintaining product knowledge, answering customer questions, and pivoting for cross sells.

Insurance industry experience is not required.

Salary Range: $40000.00 – $45000.00 per year


Benefits

Base Salary + Bonuses

Pay 75% of Your Health Insurance

Retirement Plan with Company Contribution

Supplemental Insurance Available

Career Development & Growth

Pay for Continuing Education

Weekends Off

Paid Holidays, Vacation & Sick Days

Paid Birthday Off

Responsibilities

• Process customer policy change requests.
• Treat each customer contact as a cross-sell and up-sell opportunity, including financial products.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve problems.
• Provide on-going support to insurance customers as needed.

Requirements

• Have excellent ability to multi-task, follow-thru, and follow-up.
• Be a confident self-starter who works well independently.
• Work well with other employees and be a team player with a positive attitude.
• Be able to obtain or currently possess a Property & Casualty insurance license.