Want a career in tech sales? Start earning $60,000+ with no degree or experience.

Want a career in tech sales? Start earning $60,000+ with no degree or experience.

SaaS Solutions & Implementation Engineer (Hybrid) – Brady Corporation – Milwaukee, WI

Brady Corporation Back to Listings

Company Overview:
Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady’s products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software. Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries. Brady is headquartered in Milwaukee, Wisconsin and as of July 31, 2021, employed approximately 5,700 people in its worldwide businesses. Brady’s fiscal 2021 sales were approximately $1.14 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. More information is available on the Internet at www.bradyid.com.

Brady offers a remote work option that allows for both personal flexibility and onsite collaboration to deliver the greatest outcomes for our people and customers. This option is a mix of onsite and one or two remote days which are pre-determined based on role and function.

Position Reports To: Field Technical Support Manager

Position Summary:

The SaaS Solution & Implementation Engineer is responsible to actively drive and manage the technology evaluation stage of the sales process, work in conjunction with Brady’s sales team as a principal technical advisor, and provide ongoing support with existing accounts and new business/sales opportunities. The role requires a comprehensive understanding of the environmental, health and safety (EHS) and quality management systems (QMS) concepts, workflow, automation, IT systems, IT integrations (API, SSO), and relevant EHS/QMS software, business processes, and terminology.

  • Conducts customer implementation meetings, software installation, and configuration for onboarding new customers
  • Manages trial process to include instance creation and overview
  • Leads technical solution process coordinating with Brady Sales (Territory Managers, Strategic Account Managers) and end customers to provide Brady SmartCheck solutions to match user needs
  • Assists with technical demonstrations of Brady SmartCheck to end users
  • Leads Brady sales team training to ensure the sales team is fully educated on the benefits of Brady SmartCheck solution

Essential Duties and Responsibilities:

  • Learn and be able to demonstrate the technical details concerning how our Brady SmartCheck software works and what problems it solves for our end users
  • Work closely with the operations, and product management teams to create Statement of Understanding (SOU and Scope of Work (SOW) documents for complex/comprehensive end user delivery programs
  • Manage full customer implementation process through hand-off to Customer Care Associate
  • Organize and perform platform demonstrations online and in-person
  • Assess and document the end user needs and expectations
  • Provide product, service, and technical information by answering questions and requests
  • Assist sales with presenting proposals to end users
  • Provide coaching and professional development to team member sales personnel in order to enhance their product knowledge, technical acumen, and technical sales skill
  • Attend Industry Events and Tradeshows and publically speak on relevant topics as requested
  • Maintains high customer satisfaction ratings that meet company standards.
  • Assess end user needs and identify resources and tools in order to provide solid solutions to match customer requirements.

Required Knowledge, Skills & Abilities

  • BA/BS degree in EHS, business, computer science or related technical field or equivalent work experience
  • Four plus years of experience in EH&S/QMS or the EH&S/QMS Software industry strongly desired
  • Ability to forge strong, long-lasting relationships with all levels of end user leadership
  • Ability to creatively explain and present complex concepts in an easy to understand manner
  • Solid technical background with understanding and hands-on experience with SaaS-based software systems, development and web technologies
  • Excellent written and verbal communication skills required
  • Excellent presentation skills required
  • Excellent computer and business software skills required
  • Travel (up to 30%) at times.

Desired Knowledge, Skills & Abilities

  • Proven sales experience as a Solution or Pre-Sales Engineer, or Technical Role in a SaaS organization
  • Knowledge of lockout/tagout and other relevant plant safety programs
  • As part of a dynamic, resourceful team, have the ability to diversify tasks/responsibilities in order to perform alternate duties when needed
  • Advanced selling skills & value selling cost comparisons.
  • Strategic, analytical, and creative thinking skills

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Job activity

Posted 30+ days ago