1. Exhibits and provides leadership, direction and supervision to all store CSRs at all times.

2. Supervises, trains, develops and oversees the training and development of CSRs. This includes their training on
Family Dollar operating practices and procedures. Must be able to effectively apply, communicate and explain all standards/procedures to CSRs.

3. Ensures CSRs greet and assist customers in a positive, approachable manner. Assures that all customer inquiries and concerns are answered or resolved and is available at all times to Team Members and customers to address issues, as needed.

4. Supervises CSRs regarding appropriate steps to maintain a clean, well-stocked store for customers.

5. Models and ensures CSRs maintain a positive image to customers and community.

6. Responsible for managing the Door-to-Shelf Program and ensuring all merchandise from delivery truck is unloaded, organized and merchandised per Company Planner/Schematics as applied and implemented for that store.

7. Responsible for managing and maintaining all store business records including, payroll, scheduling, vendor delivery and accounting and inventory records, as well as cash register deposits/receipts.

8. Responsible for managing and controlling all store assets, including all inventory, cash and other monies.

9. Responsible for all ordering of merchandise using cycle counts to ensure in-stock representation.

10. Manages loss prevention by maintaining a visible management presence in the store and modeling respectful customer service to the community.

11. Manages the budget of the store, including labor budget to assure that CSRs are scheduled, do perform and report all hours worked including a minimum of 80 hours of work per week.

12. Implements and assures compliance by all store Team Members with all Company policies and procedures.

13. Performs all duties necessary for the effective and profitable operation of the store.

Job Type: Part-time

Pay: From $13.50 per hour

Schedule:

• Day shift
• Night shift
• Weekend availability

Work Location: Multiple Locations

Hiring Insights

Application response rate: 69%

Hiring 3 candidates for this role

Urgently hiring

Job activity

Posted 5 days ago