About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

“At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization.” -George Kurian, CEO

Job Summary

The World Wide Tech Team Enablement Office ensures the NetApp technical team has the resources, processes, and tools to articulate and differentiate the company strategy and technology, and to enable our customers to realize NetApp’s value in their organizations.

As a Principal Architect and Business Liaison in NetApp’s TTEO, you will utilize strong technical competencies, broad industry awareness, and a field-centric approach to lead specific initiatives that ensure NetApp’s technical team is enabled and motivated to drive adoption of our portfolio of technologies.

Examples include:
Ongoing interlock with business units to ensure that offerings and collateral position the technical team to execute effectively on go-to-market goals

Evolution of roadmap process in conjunction with product operations teams

Communication cadence to the product business units to transfer customer requirements and to provide field feedback on current products and roadmap plans

Standardization and evolution of shared SE services across the globe

Planning and cross-functional alignment for major technical events

Creating a technical field employee development strategy with input from sales engineering and business unit leadership

Planning and coordinating training curricula, product launch activities, and employee development and retention initiatives

Driving consistency of solution engineering processes and the promotion of field best practices

Efforts requiring global field technical input and alignment

You will be the primary contact from the Tech Team Enablement Office for one or more geographic regions and business units and part of a cross-functional organization. At the same time, you must collaborate within and beyond the team to have optimal visibility to the technical team’s position in the overall business. This role will be part of the Global Strategy and Technology Office with peer organizations that will be both contributors and consumers of these initiatives.

Job Requirements

Understanding of NetApp’s business unit and go-to-market structure

Demonstrated ability to work effectively in a complex organization with minimal direction

Thought leadership, with proven success collaborating, influencing, leading change and driving progress related to initiatives and charter

Strong knowledge of NetApp portfolio including product positioning, solution applicability, and overall value proposition.

Autonomy in identifying, socializing, and executing on opportunities to improve technical team readiness

Excellent verbal and written communications skills, including presentation skills.

Key Activities

Coordinating with business units for tight alignment with the field technical teams across all geographies and market segments.

Aligning with and guiding business units and other organizations to ensure that NetApp technical team has the resources, processes, and tools to articulate and differentiate NetApp strategy, technology, and value to solve our customers’ most pressing challenges

Effectively managing workstreams that involve cross-functional collaboration and mobilization

Building stakeholder map, support and business case to execute on goals /projects

Establish success metrics and implement practices to track and report key indicators and escalate or intervene if needed

Identifying opportunities for accelerated growth and areas of risk and working with functional organizations to capitalize on growth opportunities and resolve factors related to areas of risk.

Represent technical team perspectives to NetApp business units, leaders, and other areas of the company

Education

8 to 12 years of experience is preferred.

Excellent communication skills are imperative

A Bachelor’s degree in Computer Science, or another relevant academic discipline or equivalent experience is required. A Graduate degree is preferred.

Did you know…

Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.

If you run toward knowledge and problem-solving, join us.

U.S. Residents Only: In accordance with NetApp’s Policy, all U.S. employees of NetApp must be fully vaccinated against COVID-19 if they work at a Company location or remotely. If there is a reason preventing you from receiving the COVID-19 vaccination, you must request and be approved for one of the legally acceptable exemptions and reasonable accommodation must be established.

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Posted 17 days ago